Was told my instruments were ready two weeks ago. Made two different arrangements to pick them up. Flew in to Burbank (yes, on an airplane, from the city where I live), rented a car and drove to NoHo Speedo only to be told the instruments were NOT ready. It makes no difference how good your work is (and from what I've seen, it's very good) when I cannot rely on your people to give me straight answers over the phone. Don’t talk to me about Covid…we've all learned to deal with it. These guys, not so much. Pro Tip: the virus doesn't spread over the phone. If you're sick and the project won't be finished, CALL ME and save me an AIRPLANE RIDE to California. PS: Turns out my pieces were ready but then one of them stopped working a few days ago. The other one, the “ready to go” one, I had to sit in the shop and wait on until it really was ready. It was handed to me wrapped in a plastic bag (no padding, no box). Porsche specialists with Prius customer service. PSS: The completed instrument is gorgeous.